My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). My husband and I recently flew in Polaris IAD-Brussels and Athens-IAD. Its never a good feeling to have to leave Hawaii. AA is horrible from my personal experiences with them. Just note that you'll need to fly at least four flights on United to get that status. Scott Kirby wants United to be worlds greatest airline. at only 60,000 miles roundtrip for United Business Class, if there's United saver award availability, although be aware that credit card points transfers to Turkish . United offers two main ways to upgrade into United Polaris: MileagePlus Upgrades and PlusPoints upgrades. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. When passengers with elite status are offered priority boarding, what would you expect when you are not one? Needed to say I love Ben, and OMAAT, and this airline-loving community Ben has birthed. Flew in a 777 with the Polaris seating going. That means you can cancel your United Polaris ticket and get a travel voucher for future travel on United. Of course, theres also an inflight map you can use to keep tabs on your progress across the States. U just dont qualify and wont. At least you are offered a pre-departure bevvy, sparkling white included! Search for Wuxi flights on KAYAK now to find the best deal. On a 16 hour flight there was dinner after takeoff and breakfast an hour before landing. The highs include that the gate agent was awesome she had a great personality, and cracked some jokes that were actually funny. T&Cs apply. But your Polaris ticket grants some nice perks in the airportincluding Premier Access and the Polaris Lounge in six of United's hubs. But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. Another day, another international flight diverted. Remember the tomato soup and grilled cheese for a snack? Speaking of boarding, United is the only airline where you really feel like a second class passenger when flying in the forward most cabin. Anyways, nice to see the flight reviews back. They are going to give you for free, so prepare to spend at least $20 for decent Wi-Fi to get you through an entire flight. So, we went with the quiche with sausages instead. United Polaris business class tickets include access to the Polaris loungeor the United Club when a Polaris lounge isn't available. UA's Polaris catering is simply terrible. EWR -TIV 8/2. The HNL to DEN 777 flight, approximately 9 hours?, (I forget), was again ONLY ONE MEAL. Its not that much better though. Sorry about the name miscue. Each way is 16 hours. Admittedly less of an issue in lie flat cabins. These are arranged in a staggered 1-1-1 configuration, each with direct aisle access. Enjoy the experience now. Review: United Airlines 777 Polaris business class, San Francisco to Newark, Review: Westpac Altitude Qantas Black Mastercard credit card, Review: Air New Zealand, Star Alliance lounge, Brisbane Airport, Review: Crown Towers Perth, a luxury hotel like no other in West Australia, Review: Starlux Airbus A350 business class, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. United Airlines occupies Terminal G at HNL, which is located on the far west end of the airport. Bulkhead seats in rows 1 and 9 have a few more inches of space. , Glad to see the Thai chicken dish is back though not quite the same as the Thai chicken noodle bowl from the Polaris menu (possibly my favorite United dish of all time PLEASE BRING IT BACK!!) Does UA still have the P.S. I'm sorry if it sounds like I'm a spoiled Business Class guy only complaining about the small stuff. That flight from Europe is a bit*h eh. Mon. Seat: 11A (Polaris / Business Class). We had some gorgeous views, both departing Maui and arriving in Chicago. Thanlks for the review. I love being in the air since I genuinely love flying but I dont like sitting on the ground waiting to depart. I appreciated that there were individual air nozzles, since airplane cabins can otherwise feel pretty warm, especially when wearing a mask. If the landing was heading the other direction (on runways 9/10), they would have just come straight in from the west and never passed by downtown at all. I was the second person in the Group 1 line, yet business class was two-thirds full by the time I boarded. Youll get a massive video screen with loads of movies, TV shows, and audio selections. Law & Order in United came to my mind. @NSS - until now https://www.youtube.com/watch?v=jtHNRxVZy9g :). They did a full Delta One service and had the HNL SkyClub stocked and filled with excellent staff. Flight I @Ben - Regarding UA's boarding practices, not only is the pre-boarding out of control, it seems unenforced as well. I agree. It was breakfast, and it was worse than the quarantine meals I got at Guam's Dunsit Thai Resort hotel. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. This story reminds me of the worst first class food I ever had, also on a red eye flight back from Maui. My visit happened during the morning peak so the lounge was at full capacity - however you could still find a seat if you looked around. Alaska . Im surprised they havent added on in their comments by complaining that they have to wait for the disabled pax to board or even the pilots to be on board first. it is a nice domestic meal. interact with our community. Read More. The seats. Things did change quickly. All United widebody aircraft have lie-flat seats in business class. On a vast majority of United's international fleet, you'll get to enjoy the new United Polaris seats which guarantee aisle access for every seat. Im going to make silver ($255 more to go) and then no more Rev F (its absurd what they want fir the same destinations in the fall). I assigned myself seat 11A, a true window seat in the rear business class cabin. The only Yikes, that food looks disgusting! This story reminds me of the worst first class For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. I don't think I will use United business in the future given the latest experience. Hi Scott Where did you stay in Waikiki? United doesn't publish a list of alcohol drink options, but boozy options are reported to include: White Claw Hard Seltzer; red, white and sparkling wine; gin; Baileys Irish Cream; amaretto; Kentucky and Scotch whiskey; cognac; vodka and rum. Login now. Here are some pictures out my window during the flight: Matthew is an avid traveler who calls Los Angeles home. Why? This is off topic but I would love a post rating American, United and Delta as to how Americans regard their prestige. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. nonstop . Fly round-trip from White Plains from $137, from Washington, D.C. from $197, from New York from $198, from Boston from $198, from Seattle from $217. The headphones were the standard Polaris ones, which are fine for a flight like this, but nothing exciting for a long haul flight. . Much like American politics, the odds are good but the goods are odd. Featured user comments United's business class features larger, more comfortable seats. Uber and Lyft are similarly expensive - by the time you add the toll and tip you're looking at close to $110 by car. AA does much better in Business. We all get it, u make money but shut up. flight_takeoff. 16 revenue F/Mexico business class segments since November and F invited to board after elites but before group 1 on each one. Polaris inflight service is offered. Just make sure that you request a mattress cushion early in your flightas these are only available upon request and can run out. As a side note - my last few AA flights have forgotten the catering. This BS food is here to stay on US based airlines. Polaris true window seats are good. Find business class flights to Bucharest Airport on LOT, SWISS, Turkish Airlines and more. And youre just now discovering UA crews are the loudest in the sky? For me, if I am living on the east coast I don't see a point visiting Hawaii. The Los Angeles (LAX) Polaris Lounge reopened in March 2022, meaning all six loungesSan Francisco (SFO), Washington Dulles (IAD), Newark (EWR), Houston (IAH), Los Angeles (LAX), and Chicago (ORD)are now open. :-) Going to. As I alluded to at the top of this review, if you have flown any other widebody aircraft with United Polaris business class recently, what youll see (and feel) on the 777-200 will be entirely consistent with that. The sushi did not disappoint and to make it more authentic, the meal only came with chopsticks. Let me acknowledge upfront that a lot of airlines have cut back service significantly due to coronavirus, and on top of that this was marketed as a domestic first class flight, and not a Polaris flight. However, if my choice were United or American I'd run to United every time. With UNITED rising become a 1K and enjoy the boarding privileges, The chicken dish is disgusting - work harder UNITED with your out station catering spec. No silverware. Paid ticket, not an upgrade or mileage ticket. United business class limited Saks Fifth Avenue bedding. Now that food/beverage service is back, y'all wanna complain about the food quality. Like is a door really necessary on every business class seat,I prefer to not have them as they make it feel like I am sleeping in a coffin. T3 United Club is renovated compared to what it used to be, but doesnt match fully renewed United Club at LAX I highly recommend it, and avoid the 787-10 which has SUPER NARROW seating worse than the old Swiss Business coffins Oh, and the lounges/on board are quite good for celeb spotting eg Pink, Morgan Freeman, Condeleeza Rice etc etc etc, Forgot to add - SFO United Club fullness is not nearly as tragic as the tired, old, always overfull decrepit Qantas Domestic Lounge Sydney And if you have an Amex Centurion/Platinum charge card then the Amex Lounge with its always rostered Lounge Entry aka Sentry Dragons near Gate 77 is passable, albeit better food. Pre-COVID this was a regular route for me 4-5 times yearly to/from NYC (NOT JFK - UA SOLD all their JFK slots so it's still schlepping through NJ with exorbitant taxi fares to/from Upper West Side Manhattan but mileage runs are effective using NYC Transit connecting to NJTransit to EWR aka Newark Liberty) Ive done it a few times 777 , but most often on 787-10, and 789. Yes OH bins were full :-( FA Laura Wow. However, no nonstop flights are available on this route so one has to go with connecting flights option only. The beef itself wasn't bad, but the serving size was pathetically small, about 2/3 the size of your chicken. Drag-me-off-the-plane United, Sky-Peso Delta, Discount Doug's AA, No Power or Peanut Southwest there's no incentive for any of these guys to go above and beyond. One question - was the bread roll served warm? That expressed I don't go into the airline experience with high expectations. We are planning a trip in late August from EWR-JOburg UA Polaris seats non stop( not sure if that is on the Dreamliner) More on that below. That meal looks like someone vomited. Low season: May: High season: December: . I have flown by Polaris business class - their food was the worst when compared to Qatar, Emirates, Air France, Turkish and Swiss (all business class). That way, you'll get deal alerts when the price of United business class drops to enticing rates. As I was digging into the meal on this mornings flight, it occurred to me that I have been flying far too many early morning flights on United over the past six months or so. You know, what you might expect to get in economy on the breakfast tray on a transatlantic redeye. Lol. It's often cheaper to pay for a flight with miles than it is to pay with cash! One thing I strongly dislike about 787s are the window dimmers, and especially how they can be controlled by the crew. Need to correct my names in my post! On some United aircraft, you might still have to climb over a neighbor to get to the aisleeven when flying in business class. I think we did impress our Tokyo-based Flight attendants! Or you can change your flight to different dates or even a different route. In October 2021, I was on a 15 hour flight from Delhi to Chicago using United Airlines 787-9, and had booked economy class for the journey. Just note that this is limited to Polaris business class tickets; domestic first class tickets don't include lounge access. Or, once multi-course service resumes, you can request Express Dining service to get all courses served at the same time. Just like u asked for ur husband credit cards in first date. The colonial #architecture of #mumbai is stunning. Sadly, in the last 5 years, embarrassment has become almost nonexistent. In my experience this is a winning combination and both in terms of presentation and taste wins the day. . To me it looks like the takeout teriyaki chicken I order fairly often (though it is usually not served with that kind of vegetable blend). If and when UA brings back special meals, order a Halal or Kosher one. Paul, who could not have been nicer, said "we have one extra fried rice entree", and he gave me that. Well send you an email containing the activation link. He published over 2,000 articles on The Points Guy and can now be found regularly writing for NerdWallet, Forbes Advisor, AwardWallet, and CNBC Select. My thoughtwell maybe United should pour some of their profits back into passenger service, instead of dividends for their shareholders. The upside of this system is that you can log into your MileagePlus account to easily find your check baggage allowance. Otherwise the same experience. This is still a domestic flight. Crazy fun United international stopovers to save potentially ~20,000 miles. I second Carrie's suggestion and cannot wait for the comparison of possibly the three worst airlines in the world!!! See more about our ethics policies here. I'm not looking for a steakhouse quality meal, but if I'm going to pay for a business class ticket, would it hurt to offer decent size portions? Only one meal on the 7.5 hour flight to Honolulu (HLN). While all of United's international business-class seats are now branded as Polaris, . In October 2021, I was on a 15 hour flight from Delhi to Chicago using United Airlines 787-9, and had booked economy class for the journey. I wished i read your review before booking this ticket! Wow, it's great to know what kind of crap food you're getting so you can pack your own lunch or dinner. If flying those routes business class, you can access United Clubs at . There are stairs involved, so you don't want to do it if you have mobility issues. Premium flat bed seats, Economy Plus seats featuring extra legroom, and Economy seats. 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