(I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. It's rare, but it could be that malware snuck in somewhere. Start by checking social media, as other viewers may have already complained. This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. Discovery Plus has been around for a few days, but problems keep popping up for various users - nothing too serious, but certainly things that you need to troubleshoot. Try placing your router up as high as possible, and keep it away from sources of interference. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. Restart your device and/or reset the router. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. TV-PG. Here's how you can do this: First, try to reload the page in your browser. The developer provided this information and may update it over time. Change your password. S.E. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Many have a restart option alongside the power off option. Here is how to fix the most common Discovery+ errors. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Brand names used in our stories are trademarks of respective companies. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. If youre using the web player, check for any available operating system updates. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Qwest TV and Vivaldi Channels Removed. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Learn how the long-coming and inevitable shift to electric impacts you. If the TV trick doesn't help, restart/reset the device you're using. Sorry, there is insufficient stock for your cart. Email as a contact option was discontinued as of April 3rd, 2019. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . Please contact us via Live Chat for a faster response. Remember User ID. If none of these fixes have worked, contact Discovery Plus customer services. A total of 70 votes cast and 25 users reviewed the website. Step 3: Select the app and then press the 'Delete' button. Removed the Discovery+ channel from my Roku. whats up with your app not working on Sometimes, but rarely, there might be an issue with the DNS server you're using. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There's something for everyone! We'll send you an email with instructions to reset your password. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. Jennifer Allen has been writing about technology since 2010. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. Kendra began her writing career over 5 years ago. Rating 4.9/5. Its pretty annoying :(. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. This service is usually provided by your ISP. iPhone and Android have different ways of closing apps. I do NOT know what to do next. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? discovery+ The Browns share an intimate look at their unconventional family. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Log in to your Verizon account. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. Restart your router again and power the device back on. Now, in order to fix the problem, there are a few steps you need to take. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Explanation of subscription charges. Limitations may apply. These issues could be due to a problem on your end or with the Discovery Plus servers. Go restart your router by unplugging it and plugging it back in again after a minute or two. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. iPhone and Android have different ways of closing apps. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. 1. On a web browser, go to Account > Cancel > Cancel Subscription. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. You can even try uninstalling and installing the app again. Buffering, Freezing, and Black Screen Issues . Select which devices you want to remove. Log into your Roku account via https://my.roku.com/account/subscriptions. Reopen the Discovery+ app and try to play the desired content again. To clear cache and data, open the Settings app and navigate to . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check your computer for malware. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Disney+ outages reported in the last 24 hours If you don't have an account, you'll see a message to log in online along with a provided URL. 8. If you have this error on an Apple TV, you will need to restart the device. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. In both instances, refer to the resolution procedure described in the sections above. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If no bar is displayed for a specific time it means that the service was down and the site was offline. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Is Google Drive Downor Is It Just You? With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Scroll down to the . Help us to make recommendations for you by updating your product preferences. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! Try using Discovery Plus on a different device. Check to see if the problem exists on multiple devices. As per reports . She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. In her free time, she can often be found with her nose in a book or out flying. Is Discoveryplus.com down for you right now? Contact discovery+ | Stream TV Shows. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Check your internet connection. Clear the app or browser cache. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Download the Discovery Plus App. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Discovery used to be a top channel, not anymore, it has totally diluted it's programming with shows such as Homestead Rescue, Dirty Jobs and those two shows about so-called game wardens which are just another version of cops arresting idiots, terrible cheap shows that are so formula, dull, depressing, boring and lame. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? His ideology exhibits a blend of hard work, with fun. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Reinstall the Discovery Plus app. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. 1. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. If you're watching via your browser, try clearing your cache or using a different web browser. Password does not meet security standards. Is Google Drive Downor Is It Just You? Multiple or unauthorized account charges. Check a third-party status checker website, such as Is It Down Right Now? Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. Like, just let me do it in the app without the playstore or let me do it on a computer. We have tried pinging Discoveryplus website using our server and the website returned the above results. 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