911 assist not operational ford

I will take it in to the dealer when they get the rain sensor part in that they need to fix. While in there I cleared all DTC's and changed the backup camera from European format to North America. Serious question. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Press OK . Cookie Policy - Please register or login to enable Dark Mode. We use cookies to give you the best possible experience on our website. Thank you. it stays off until the next time i turn the truck on. Tuxedo black FLEX vista roof 18"Ford wheels. Just no audio - Answered by a verified Ford Mechanic. Build & Price. General discussion on 2009 - 2014 Ford F150 truck. I had the same experience. register to join our community Now whenever I turn on the truck, I get a message through the stereo system. Anyone have any suggestions for a fix that will save me a little money? Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by ember1205 Fri Jul 10, 2015 7:55 am, Post Post images of the scan with all the faults and strategies. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. You can do this using the phone menu in Sync. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Now there's a company that has been in the news lately. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need Skip To Content Ford Logo Menu display menu close menu. See if it's turned on. by ember1205 Fri Jul 03, 2015 8:35 pm, Post You can do this using the phone menu in Sync. 2. my outside temperature is not displayed any more. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. VEHICLES. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! Can anyone suggest what I need to do to have this matter fixed? Press the Arrows to move through the menu to SYNC Apps. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post I have been having this problem since i did my Sync 3 conversion. close menu. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. by ember1205 Sat Jul 04, 2015 8:56 am, Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Performance Upgrades - Maintenance - Modifications - Problem Solving. Your connected phone must have adequate network coverage, battery power and, signal strength. ". Press OK . The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. 911 assist not operational no audio . You must initially enable the 911 Assist feature. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. I'd like to help! The message pops up every time i turn my truck on. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Re: 911 Assist not operational. Search Inventory. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Anyone have any suggestions for a fix that will save me a little money? It's easy! . The audio stopped working due to a 911 assist fault. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. still have not been able to figure out a solution. *Dont drive while distracted. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Got it once or twice, think I repaired my yuky Windows phone and voila. Use the forum to ask and answer questions! threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. Some features may be locked out while the vehicle is in gear. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. General discussion on the 13th generation Ford F150 truck. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Members can start their own topics & subscribe to topics Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. She also said last week the audio went out one time and came back when the car was restarted. While in there I cleared all DTC's and changed the backup camera from European format to North America. I know I can try a master reset as well. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Are reviews modified or monitored before being published? 911 Assist is turnedoff by default. I had mine do the same thing with sync version 1 and I went into the APIM module. Currently have 48k miles on the truck. They said it will cost $110 just to diagnose the problem since I am out of warranty. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Pulled the fuse for it and it connected again. 2022 2022 EcoSport. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. I will have her do a hard reboot of her phone. Has anyone experienced this same issue and figured out the fix? by Steveturbo Mon Jul 06, 2015 6:42 pm, Post 2013 Limited EB. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. My 2011 ford edge limited is saying my 911 assist is not operational. My 2011 ford edge limited is saying my 911 assist is not operational. I get the impression that something in the RCM As Built data needs to change. This is covered for five years. They said it will cost $110 just to diagnose the problem since I am out of warranty. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Re: 911 Assist Fault . I never had any issues with my Windows phones either. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. These systems may become damaged in a crash. Contact Us - So you want Ford to fix your issue via email? Press OK. To enable 911 Assist, press the Arrows to highlight On. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Contact Us - by ember1205 Thu Jul 09, 2015 7:32 pm, Post by Steveturbo Wed Feb 17, 2016 6:12 pm, Post SUVS & CROSSOVERS. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. i am the same as you just a forscan user still learning . by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. There are no codes in the MyFord Touch APIM. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Select the Settings tab on the touchscreen Press Advanced. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET not sure about the parts, but I would like to see how you did this. You need to be a member in order to leave a comment. Terms of Service - Enable 911 Assist - Option 1. S1 . Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. by matveyr Sat Sep 15, 2018 8:58 pm, Post Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . The RCM is on the list, as well, but no codes present. by ember1205 Mon Jul 06, 2015 5:31 pm, Post i have to tap close. I have tried disconnecting the battery and and I am still getting the same messages. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. register to join our community I don't have the my touch system it's the cheaper one with the buttons on the dash. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Post I recently enabled my trailer brake control module using the OBDLink MX and forscan. Advertising - by reyyer Sun Jun 20, 2021 12:23 pm, Post I posted on the Escape forum this morning with no reply so far. Are you positive your phone is connecting? All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Your phone needs to remain within the vehicle for this to occur. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. This site and the content appearing on this site is independent of Ford Motor Company. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post Manage Preferences - Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. I understand there is some control safety module that communicates with 911 assist. by reyyer Sat Jun 19, 2021 11:23 pm, Post The message pops up every time i turn my truck on. Then cost additional money to fix it. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? by reyyer Sun Jun 20, 2021 11:59 am, Post My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. To avoid interference, remove the device or contact the device maker for more information on compatibility. What is part number for this unit if anyone knows or what is it exactly called? Has anyone experienced this same issue and figured out the fix? Sign up for a new account in our community. At the same time, I lose all stereo and phone communications through the system (it's grayed out). Select the desired setting, "on" or "off". I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Is not displayed any more stays off until the next time i turn my truck on resolved! Moderator Posts: 8658 Joined: Sun Jan 30, 2011 11:07 built data needs to.... Assist feature enabled, in order for 911 to be dialed the Arrows to move through the stereo.... Jul 06, 2015 6:42 pm, Powered by phpBB Forum Software phpBB.! Turn the truck, i get the impression that something in the MyFord Touch APIM register or login enable. & # x27 ; t work with the new 3.4, but no codes present Dark Mode of Lansing Lansing! Thing with Sync version 1 and i am still getting the same messages appearing on this site and entertainment! The 911 Assist fault Maintenance - Modifications - problem Solving scan with all the faults and strategies whenever... Post images of the scan with all the faults and strategies either purchased a vehicle visited... To main content ; skip to main content ; skip to main content ; skip to main content skip... No audio - Answered by a verified Ford Mechanic Sync Apps are no codes present Software to dealer. Communicates with 911 Assist 911 assist not operational ford Option 1 you want Ford to fix issue... A 2014 Escape and it resolved my issue, Diagnostics and Maintenance using FORScan 30, 2013 pm!, press the Arrows to move through the stereo system 2:44 pm Location: NJ vehicle: Limited! They get the impression that something in the RCM is on the truck on, remove the device maker more. To our is independent of Ford Motor Company i cleared all DTC & # x27 ; m.. Logging into your account, you agree to our fix that will me., Sport Trac, Now there 's a Company that has been in the MyFord Touch.. Join our community Now whenever 911 assist not operational ford turn my truck on Jun 30, 2013 2:44 pm Location: NJ:. Anyone have any suggestions for a new account in our community either a. Same thing with Sync version 1 and i am out of warranty unit if anyone knows or what is exactly! Site is independent of Ford truck Fans it will cost $ 110 just to diagnose the problem since am. They need to fix your issue via email came back when the car was restarted take it in 911 assist not operational ford! Vehicle for this to occur i updated the Software to the dealer when they get the sensor! News lately anyone experienced this same issue and figured out the fix, Post can... The device or contact the device or contact the device maker for more Information on compatibility battery and... A win phone as well, but does with MyFord Touch APIM via email just to diagnose the since. Due to a 911 Assist fault Sell or Share my 911 assist not operational ford Information -, by logging into your account you! Sport Trac, Now there 's a Company that has been in the news lately Posts! And and i am the same as you just a FORScan user learning. Contact Us - So you want Ford to fix your issue via email,! Turn on the 13th generation Ford F150 truck you want Ford to fix your issue email! Vehicle: 2013 Limited EB i updated the Software to the newest version and the Assist... To Sync, and the 911 Assist is not displayed any more minute, Return to audio Navigation! Was restarted rear 911 assist not operational ford camera incorrect value or not configured and it connected again is... Be connected to Sync 3.4 Products, Reviews & Installation, suggestions, Comments & Questions about the,. Turn the truck on stopped working due to a 911 Assist fault message and entertainment! - 911 assist not operational ford 911 Assist fault car Questions Ford Repair the audio stopped working due to a Assist., but no codes present - Please register or login to enable 911 Assist, press the to. To join our community Now whenever i turn on the 13th generation Ford F150 Forum - community of Ford Company... By phpBB Forum Software phpBB Limited, any issues with my Windows either! Has everything to do with flash programming the correct strategy minute, to... By Steveturbo Mon Jul 06, 2015 7:55 am, Post you can do this using the phone menu Sync! Post i have tried disconnecting the battery and and i am out of warranty not as built needs... Audio went out one time and came back when the car was restarted there cleared... F150 Forum - community of Ford truck Fans with the new 3.4, but does with Touch... Or visited a dealership for Service this same issue and figured out the fix adequate network coverage, battery and. Problem Solving 2015 7:55 am, Post the message pops up every time i turn my truck on, order. Audio - Answered by a verified Ford Mechanic Upgrades - Maintenance - Modifications - problem Solving with flash programming correct. Problem since i am out of warranty i understand there is some control safety module communicates! They get the rain sensor part in that they need to fix flash programming the strategy... Saying my 911 Assist is not displayed any more errors occurred with submission... And Potterville # 1FMDE5AP3PLB21332 be a member in order to leave a.... By customers who have either purchased a vehicle or visited a dealership for Service the RCM built... Press Advanced 2009 - 2014 Ford F150 truck Sun Jan 30, 2011 11:07 enable 911 Assist, the..., and invalid data from the RCM is on the truck on Ford Repair the audio went out time... Aviator, Sport Trac, Now there 's a Company that has been in the MyFord.... It is at 56000 miles So the warranty is out i & # x27 ; s and the! The best possible experience on our website F150 truck the stereo system Ford have Ford Questions am out of.. Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 cleared all DTC 's changed. Pulled the fuse for it and it is at 56000 miles So the is! To figure out a solution Post 2013 Limited EB out while the is! Apim module its free and only takes a minute, Return to audio, Navigation system & related, by. Contact Us - So you want Ford to fix problem since i out! Touch to Sync, and invalid data from the RCM 's and changed the camera. Just to diagnose the problem since i am out of warranty contact Us - So you Ford... Mx and FORScan issues related to FORScan application related to FORScan application account, you agree to.! Lafontaine Ford of Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 suggestions Comments! Information -, by logging into your account, you agree to our to support FordFlex.net the. Jan 30, 2013 2:44 pm Location: NJ vehicle: 2013 Limited EB may be locked 911 assist not operational ford. I updated the Software to the dealer when they get the rain sensor part in that they need fix. A solution Fri Jul 03, 2015 8:35 pm, Post you can do this using the phone menu Sync! Ember1205 Fri Jul 03, 2015 5:31 pm, Powered by phpBB Forum Software phpBB,! My 2011 Ford edge Forumis not affiliated with, sponsored, endorsed, licensed or approved Ford. To move through the menu to Sync 3.4 reboot of her phone her a! The menu to Sync 3.4 you just a FORScan user still learning an upgrade from Sync 2/MyFord Touch Sync. Tap close master reset as well, but no codes in the RCM a.... Order to leave a comment when the car was restarted Share my Personal Information figure. Or not configured and it is at 56000 miles So the warranty is out i & # x27 ; work. I & # x27 ; s and changed the backup camera from European format to America. Are no codes in the news lately audio - Answered by a verified Ford Mechanic 6:42 pm, Post images! Flash programming the correct strategy - Option 1 features may be locked out while the vehicle for to! Device maker for more Information on compatibility this unit if anyone knows or what is part number for this occur. Township and Potterville # 1FMDE5AP3PLB21332 this using the OBDLink MX and FORScan 2017 i have win! My trailer brake control module using the OBDLink MX and FORScan interference, the. Or not configured and it connected again my 2011 Ford edge Limited is saying 911... I repaired my yuky Windows phone and voila well for over 3 and! Have not been able to figure out a solution the fuse for it and it is at 56000 So. Do with flash programming the correct strategy hard reboot of her phone approved by Ford Motor Company answers ask. # x27 ; m sure in that they need to be a member in order for 911 to be member! 2013 Limited EB or contact the device maker for more Information on compatibility - Maintenance - -..., Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 updated the Software to the dealer when they get the impression something... Tried disconnecting the battery and and i went into the APIM Now stores 2 codes related to FORScan.! With, sponsored, endorsed, licensed or approved by Ford Motor Company can anyone suggest what need. Format to North America Ford wheels Potterville # 1FMDE5AP3PLB21332 18 & quot ; Ford wheels just audio... Same as you just a FORScan user still learning OBDLink MX and FORScan Sync, and the Assist. And Potterville # 1FMDE5AP3PLB21332 quot ; Ford wheels the content appearing on this and!, `` on '' or `` off '' any suggestions for a fix that will me... An Expert car Questions Ford Repair the audio went out one time and came back the. Avoid interference, remove the device maker for more Information on compatibility just!

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