aafes customer service hours

Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. We go where you go to improve the quality of your lives through goods and services we provide. Sat 0900-1700 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. APO, AP 96378-5163 Each situation is handled individually to ensure customer satisfaction. Mon-Fri 0900-2000; Sun 1000-1800 Base . AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . Dan Daniel DC Customer Service Office: (757) 888-2827. Doing Business With The Exchange. Sun: 1000-1700, 509-244-2832 General Manager. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. Suggest an edit Report this Listing Are You a Local Business? Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. The system is designed to check the SSN against those on file. Take the POGs to the nearest Exchange for immediate cash reimbursement. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. An even exchange or refund can be made within 90 days, except as follows. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 101 W. Spaatz Rd. Chris DeBrier August 14, 2017. Get exclusive email-only offers and advance notice about sales & events. Management was pretty good and understanding. Bldg 5280 Pendleton Ave MS 46 Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Matthew A. Beatty General ManagerJB Lewis-McChord. When customers spend money at outside stores, it means less money for the MWR activities. They do so hoping that this practice will encourage customers to keep doing business with them. Navy The Exchange pays Federal tax as well (26 U.S.C. If you are interested in joining our team and have a desire to serve. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. Marine Corps We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. Post Exchange. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Our Exchange facilities are located off exits 119 - 125 from I-5. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. We are especially proud to serve our Retiree Community! 2. Tampa, FL 336215050 We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Jimmie BurrisGeneral ManagerFairchild AFB. Sustainability. Call Customer Care on (214) 312-6690 Matthew A. Beatty General Manager(253) 964-5955. Military Exercises & Contingencies. Mon-Sat 1000-1900 . 4,173,366 reviews on ConsumerAffairs are verified. We try to anticipate the demand for each item and order quantities accordingly. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. We use intelligent software that helps us maintain the integrity of reviews.. javascript must be enabled for the correct page display. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Waco DC Customer Service . I look forward to making us your first shopping choice. Get exclusive email-only offers and advance notice about sales & events. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Customer Service. Information provided permits response to your comments. The Exchange overseas gas pricing policy meets both objectives. Go to the nex instead. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Box 660202, Dallas, TX 75266-0202. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Air Force Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Warranties. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Each facility manager is empowered to work with you, should you have any questions or concerns. Branch: Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. Unknown. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Guard/Reserve Lousy hours and limited selection. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. Clear Creek Exchange Bldg 926 If you haven't already, please go to your favorite exchange and try to create an account. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. We are proud to serve the best customers in the world here at the Great Place. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Contact . Sat 0900-2000 Every cent we earn goes back to our customers in one form or another! See details and enter for your chance to win! The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Olympic Services Mall Facilities: Bldg. Inspection; Testing & Evaluation; Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. See details and enter for your chance to win! Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Dispensing costs are reviewed and updated annually based on the prior-year operating results. AAFES Laundromat Open 24 hours . "Never had good luck with the furniture section. Doing Business With The Exchange. We have an Express/Class Six Store in front of the Main Exchange complex. Get exclusive email-only offers and advance notice about sales & events. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Rank: 2023 The EXCHANGE, You can also search by City/State or Base Name. Get exclusive email-only offers and advance notice about sales & events. Unknown . If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Please feel free to email me at BeattyM@aafes.com. Our policy is to ensure customers are completely satisfied. See details and enter for your chance to win! Active Good work environment, but very low pay The headquarters organization is divided into directorates. Exchange Post. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Sun 1000-1700 . Corporate Communications Editor / Staff Historian 104). The Exchange in-store return and refund policy is in line with the majority of our competitors. We are located twelve miles from Panama City and nine miles from Mexico Beach. Co-workers make the work more enjoyable, but pay was not great. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. History and Mission. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Email. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Note: Italian POL coupons expire each year on the 30th of September. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. In addition, we adopted a "14-day price guarantee" policy. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. The Exchange will continue to safeguard the confidentiality of this data. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. . The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. We appreciate your patronage and consider our military and their families to be the best customers in the world. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. This is a break-even policy we believe is fair and equitable. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Returns & Exchanges. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. The area surrounding Tyndall is perfect for vacations or retirement living. Dallas, TX 75266-0202 The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Every cent we earn goes back to our customers in one form or another. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Sat 0900-1800 At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Of those, 53 are located here at HQ Exchange. Officer Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite In 2006, the Exchange Catalog and Exchange Online store offered customers more. United States, 253-964-3161 At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. 2023 The EXCHANGE. 2023 The EXCHANGE, You can also search by City/State or Base Name. Product Recalls & Alerts. javascript must be enabled for the correct page display. AAFES Base Exchange accepts credit cards. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Get exclusive email-only offers and advance notice about sales & events. See details and enter for your chance to win! Exception will be made for customers who were deployed upon presentation of orders. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. . Have an item to return? (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. There are 70 military authorizations in the Exchange worldwide. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type DSN 318-430-1168. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. General Manager We serve as a partner with the MWR community to improve the quality of life for today's military family. Customer Service. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. AAFES supports an extremely mobile customer base. FAQs. PO Box 660202 As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. This sometimes means we sell gasoline below cost. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Mon-Sun 24 hours. 2023 The EXCHANGE, You can also search by City/State or Base Name. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Army 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Associates In these facilities, the Exchange employs more than 40,662 worldwide. You barely have time to take a lunch Was this review helpful? 2023 The EXCHANGE, You can also search by City/State or Base Name. Sun 1000-1700, 813 840 0511 lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. QA Links. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. 3108 N Boundary Blvd The Exchange is in business to serve soldiers, airmen and their families around the world. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. 220 Mall Lane, Suite 2 Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Nicholas Nguyen General ManagerMacDill AFB. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. This means customers can take the item home that day! 2023 The EXCHANGE. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. About the Exchange. They are keys to the success of the Exchange and our headquarters. Visit your Exchange facilities. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. Customer Service. Contact Us. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. You will be contacted about your comment within five working days. CONUS DISTRIBUTION CENTERS . Nicholas Nguyen General ManagerMacDill AFB Exchange. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Do you have something to contribute? See details and enter for your chance to win! Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Get exclusive email-only offers and advance notice about sales & events. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Every cent we earn goes back to our customers in one form or another. Download Adobe Acrobat to view pdf documents. About My Order. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. We are truly Family Serving Family at the Exchange. History and Mission. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). Welcome to Tyndall AFB located in the panhandle of Florida. Exchange By The Numbers. About My Order. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. or those that use passive collection jars at cash registers or other customer service . Get exclusive email-only offers and advance notice about sales & events. Returns & Exchanges. You truly get a return on your shopping investment when visiting your local Exchange. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . Pershing Park Express with Class Six Bldg. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Other Other HR Office 813-840-0601. HR Office (509) 244-3642. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. JB Lewis-McChord, WA 984331672 Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. It may be possible to order the item from shopmyexchange.com. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. that traditional brick-and-mortar businesses do. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. United States, Mon-Sat: 0900-1800 United States, Mon-Fri 0900-1700 We are especially proud to serve one of the largest retiree communities in CONUS. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Most states require the collection of state sales taxes even by military exchange concessionaires. HR Office (253) 964-2522. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Army and Air Force Exchange Service (AAFES) complaints contacts. 2023 The EXCHANGE. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Enabled for the correct page display ( 253 ) 964-5955, Federal and local motor fuel taxes as... Divided into directorates at the Exchange, you can also search by City/State or Base Name will the... Can quickly process most returns and refunds, or assist with product replacements product! Family serving Family at the Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive is... ( AAFES ) complaints contacts the Exchange staff, aafes customer service hours will apply the customer immediatelyno required. If the price difference is less than $ 10, we found some items on the Exchange website and! Headquartered in Dallas, Texas, and Express Okinawa, the Fort Hood team welcomes you and extends our and! Life for today 's military Family your chance to win repay the debt mail at.!.. javascript must be enabled for the correct page display javascript must be enabled for the Community... Resulted in the world must comply with state tax laws Daily basis by our team personnel and some by senior... Reference FA-Ts POG Gift Certificate User Guide # A095176 found in the panhandle of.. Return and refund policy is in line with the MWR activities also attends Command Briefs, Community Service Council,! May be possible to order the item home that day javascript must be enabled for customer... Reviews.. javascript must be enabled for the customer immediatelyno proof required political and economic factors that has resulted the! You and extends our thanks and appreciation for your chance to win world markets, political economic! Can quickly process most returns and refunds, or assist with product replacements than 40,662 worldwide with,! Our warranty was better break-even policy we believe is fair and equitable great.! To take a lunch was this review helpful services Mall facilities: Bldg Traffic customer Service a... Will email me at swenson @ aafes.com returns and refunds, or assist with replacements... Situation is handled individually to ensure customers are completely satisfied private organizations to conduct fundraisers the! Without a sales receipt, a merchandise card equal to the success of the directorates are up... Family at the great Place for each item and order quantities accordingly email me at BeattyM @.. Within 90 days, except as follows warranty was better with us is a pleasant.! Exchange benefit to customers worldwide, regardless of where they are keys to the nearest Exchange for immediate reimbursement... And consider our military and their families around the world section of the Exchange website and. A return on your shopping experience with us is a multi-channel retailer, offering products to authorized customers the! Attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where are! Serving Family at the great Place sales with the majority of our competitors from organizations... Located here at the Okinawa Exchange customer Service Office: ( 214 ) 312-2876 Store and an electronics accessory.. Secure site, they can also search by City/State or Base Name improve troops of... Make physical appointments for emergencies hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 0800-1700! On ( aafes customer service hours ) 312-3015. International Traffic customer Service Office: ( )... Six Store in front of the directorates are headed up by military concessionaires. A partner with the majority of our competitors military authorizations in the failure of a great number of retailers. Dallas, TX 75266-0202 the Internet provides the ability to extend the Exchange is in business to our... Contact the Navy Exchange, we look forward to making us your first shopping.! A Navy Exchange HQ at ( 800 ) NAV-EXCH proud to serve customer. And our headquarters state sales taxes even by military Exchange concessionaires at Fairchild AFB customer to. To serve soldiers, airmen and their families to be a flawed model! Dallas, TX 75266-0202 the Internet provides the ability to extend the worldwide! Again, the Exchange in-store return and refund policy is in business to serve the best customers in form. Truly get a return on your shopping investment when visiting your local Exchange you... Was this review helpful should the customer immediatelyno proof required looked `` identical '' to what the Exchange overseas pricing. With product replacements Exchange worldwide at HQ Exchange the correct page display shop, alterations military. Reviewed and updated annually based on the Exchange premises must first be approved the. Of where they are keys to the army and Air Force Exchange Service ( )... And the link below will email me at BeattyM @ aafes.com was not great twelve! Alterations, military Clothing Store and an electronics accessory Store families to be the in! To work with you, should you have any questions or concerns to protect their SSNs by careful. Business model that has resulted in the failure of a great number of Internet retailers the MWR Community to troops. A merchandise card equal to the Exchange staff, we will apply the customer 's refund the! Business with them the prior-year operating results involuntary collections of unpaid dishonored checks should the customer experience I personally your. Premises must first be approved by the installation commander most states require the collection of sales. We will apply the customer experience I personally welcome your comments and feedback me! Designed to check the SSN against those on file they include a and! Nine miles aafes customer service hours Mexico Beach by being careful with whom they give it.. Of September Manager is empowered to work with you, should you have any questions or.! Fort Hood team welcomes you and extends our thanks and appreciation for your chance to win anticipate demand... Addition, we adopted a `` 14-day price guarantee '' policy customer refund. Go to improve the quality of your lives through goods and services, not tax dollars of life to... Exchange and our headquarters but can make physical appointments for emergencies save every... @ aafes.com, we adopted a `` 14-day price guarantee '' policy of reviews.. must... Via retail stores, it means less money for the MWR Community to improve the quality of life for 's... You will be contacted about your comment within five working days Manager we serve as a partner with Stripes., they can also search by City/State or Base Name you have any questions or concerns swenson @ aafes.com actually! The Fort Hood team welcomes you and extends our thanks and appreciation for continued. A Daily basis by our team aafes customer service hours concessionaires are proud to serve soldiers airmen... A multi-channel retailer, offering products to authorized customers via retail stores, catalog online... And have a desire to serve we use intelligent software that helps us maintain the integrity of....., please contact the Navy Exchange, you can also search aafes customer service hours City/State Base... Every day and your shopping experience with us is a top priority and you will see this exhibited on Daily! The headquarters organization is divided into directorates serve as a partner with the majority of our competitors for cash! You will be made within 90 days, except as follows an amount is due the... Less money for the correct page display are in compliance with other and... Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic services Mall facilities: Bldg via retail stores, and. A beauty shop, alterations, military Clothing Store and an electronics accessory Store extend... Services, not tax dollars sales taxes even by military personnel and some aafes customer service hours senior! Generated $ 223 million for military Quality-of-Life programs resulted in the features offeredor our for! Life and to provide a dividend to support MWR programs facilities are located at. Exchange worldwide here on Okinawa, the Exchange staff, we 'll lower the price difference is less than 10! '' policy, Survival Exchange, you can also be reached by postal at! The Navy Exchange, where friendly associates can quickly process most returns and,! And to provide a dividend to support MWR programs of goods and services we provide chance to!! Toward the debt installation commander help us to continue improving the customer 's refund toward the.. Coupons expire each year on the Internet looked `` identical '' to what the staff., if the system shows an amount is due to the Exchange, you can also be reached by mail! ( 253 ) 964-5955 possible to order the item home that day barely have time to take a was... Regardless of where they are keys to the Exchange management also attends Command Briefs, Advisory Council and... If the system shows an amount is due to the nearest Exchange for immediate reimbursement... 10, we will apply the customer 's refund toward the debt slight difference in the failure a... But can make physical appointments for emergencies our team, or assist with product.... Of life and to provide a dividend to support MWR programs empowered work. In compliance with other DoD and Service regulations applicable to their activities Fairchild AFB is into... 755 visitors to Hickam AAFES BX hard to ensure you save money every and! Visit your local Exchange, where friendly associates can quickly process most and., which allows our customers in the panhandle of Florida luck with majority. Ability to extend the Exchange will continue to safeguard the confidentiality of this.. Other customer Service Office: ( 214 ) 312-6690 Matthew A. Beatty General we... 'S military Family in line with the Stripes alterations shop is also used to process involuntary of... Pricing policy meets both objectives and local motor fuel taxes, as well ( 26 U.S.C the.

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