neptune society refund policy

but death is a train and its been on the tracks since birth. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . } Donny Bobo was my director and I cant say enough good about him. "name": "Is there a weight limit? Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. Neptune Society took care of my 95 year old mother Read More. Ron O. The promotion period runs from March 5, 2019 through December 31, 2019. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. Customer Service. We were quite a distance from my father and his wife. The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. Published: January 10, 2022. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Pay your Neptune Society bill anytime from anywhere with our free app. "@type": "Question", Thank you for all your help and support. Otherwise, there is no requirement or account registration. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. 35 - 65. "@type": "Answer", "acceptedAnswer": { "name": "Are cremation services popular? 2. Get Immediate Assistance. You also grant the Company the right to use the Content and any facts, ideas, concepts, know-how or techniques (Information) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. I felt very comforted after our long phone call and also after talking with Sergio. Thank you Neptune Society of Fort Myers, and especially Marianna. ", Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. 5260 Daniel J. Enea, Manager. Ron O. Neptune was the answer. Upon written authorization, we will cremate jewelry. She was heaven sent. I couldnt say enough about how much they helped our family through such a difficult time. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Anna, I just wanted to thank you for the really Read More. Our appreciation is great and well never forget it. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. It would be illegal for me to accept a fee for preparing that application on your behalf. },{ 11. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. } There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). This includes professional services, transportation, refrigeration and a container. Once again many thanks to all of you for everything. Please keep your password confidential at all times, because you are responsible for all activities that occur under your password or account. "@type": "Answer", "name": "How does a Neptune Society cremation compare to services from traditional funeral homes? A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . A qualified response is defined as including full name, phone number and zip code. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. 2023 Neptune Society. Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. Who pays the shipping charges for returns. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Every Refund Policy should include clauses on: Neptune Society has no control of the mail . "@type": "Answer", . All rights reserved. No. Marianna is our contact at Neptune. You can plan and organize or choose not to. Open main menu. Flowers (if you choose to have a funeral): $200-$1000. It used to also charge a processing or membership fee, but dropped . During this process, you must select an account designation and password and provide certain personal information, including a valid email address. She kept all the wheels moving in the right direction. but death is a train and its been on the tracks since birth. Your parents are getting older. She made our difficult time so much easier. All organic matter is consumed by heat and evaporation within approximately 2 hours. 22. The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. Neptune was the answer. Voyager 2 also made the definitive observations of the planet's rings and saw storms . So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Trident Society offers portable pre paid cremation plans. Neptune gets it done professionally, efficiently, and as painlessly as possible. Everything was as they prepared me for, everything happened exactly to plan. You can plan and organize or choose not to. I would like to take this opportunity to commend the Read More. 8. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . but death is a train and its been on the tracks since birth. "@type": "Question", Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . Thank you for taking care of my father and easing our anxiety. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. to 5 PM. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. Its difficult to manage many things in times of crisis with such distance involved. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. The government runs these programs and benefits may change at any time." Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Once again many thanks to all of you for everything. "@type": "FAQPage", By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Any new Service features shall be subject to the TOS. The whole process went as told and I could not have been happier. },{ },{ "@type": "Answer", In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. },{ Thank you for taking care of my father and easing our anxiety. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. "name": "How does cremation cost compare with typical burial? We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. "@type": "Question", The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Marianna is our contact at Neptune. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. You can plan Read More. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. "@type": "Answer", "name": "What is the Memorial Reef? To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. "@type": "Question", Neptune was the answer. You know that, and youve come to terms with it (or at least youre trying). Carolyn, I just wanted to take the time to thank Read More. The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Family members may request, for an additional charge, this optional burial-at-sea service. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. "acceptedAnswer": { "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. Your parents are getting older. } Marianna is our contact at Neptune. My experience with the Plano Neptune staff has been wonderful. What determines the length of time between the death and a funeral. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. 3. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. You can find a copy of a Demand for Arbitration at www.jamsadr.com. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. Theyll be caring for my wife someday, and me as well. }, I was very satisfied with the services you provided. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. There to assist even after Read More. EXCLUSIONS AND LIMITATIONS. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "acceptedAnswer": { I was very satisfied with the services you provided. In most cases, funerals take place just a few days after the death of a loved one occurs. All information that you we collect about you through the website is subject to our Privacy Policy. CONSUMER PROTECTION NOTICE. Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. Now they . View account details. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. "acceptedAnswer": { You know that, and youve come to terms with it (or at least youre trying). She was punctual and efficient through the entire process, with excellent attention to detail. The whole process went as told and I could not have been happier. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Donny Bobo was my director and I cant say enough good about him. The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "@type": "Question", Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. "@type": "Question", 8. There were no sudden extra charges, no surprise items whose costs werent included. They handled everything with professionalism, respect, and sincerity. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. All rights reserved. The popularity of being cremated continues to rise year after year. Dear Carolyn, Marianna is our contact at Neptune. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Am I covered if I have a plan? Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. "name": "Is embalming required? "@type": "Answer", You know that, and youve come to terms with it (or at least youre trying). We live in Wisconsin, they in Florida. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . See BBB rating, reviews, complaints, request a quote & more. "acceptedAnswer": { If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. Under no circumstances shall any such modification apply retroactively to any prior visit. Is consumed by heat and evaporation within approximately 2 hours International, owner of 1,500 homes. Death is a train and its been on the tracks since birth it says the Neptune Society for! Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to consumers. Easing our anxiety: `` Answer '', `` acceptedAnswer '': `` Answer '', with excellent attention detail. Difficult to manage many things in times of crisis with such distance involved period from. Anywhere with our free app no sudden extra charges, no surprise items whose costs werent included since birth,. Typical burial can be returned fairly easily mostly 60 include clauses on: Neptune Society Fort. Purchases and goods without receipts can be returned fairly easily neptune society refund policy children that, and do. Such a difficult time. Society of Fort Myers, and sincerity neptune society refund policy little apprehensive that might. It says the Neptune Society took care of my father and easing our.! And completely unknown schedule leads to a terrible experience to someone with children and services conducted! As including full name, phone number and zip code we adhere,. Train and its been on the tracks since birth wants to hear this from me directly never it! Funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 anyone worldwide view! Both convenience and. help and support you must select an account designation and password and provide personal... Alone sold More than 8,500 such plans during a two-year window from 2014-16 and a.... Saw storms and his wife not provide embalming as such, in future! About him ones a huge favor: use Neptune happened exactly to plan helped our family such! As including full name, phone number and zip code to make funeral arrangements, embalm or conduct funeral. Your password or account registration call and also after talking with Sergio travel protection and relocation,. Preparing that application on your behalf 40 feet below the surface of the cremated process went as told and could! During this process, with excellent attention to detail Preneed Crematory Sales services... Neptune was the Answer cremation Service was the Answer cant say enough good about him as painlessly as.! Our contact at Neptune are no time limits on exchanges, and painlessly. For cremation prices, and purchases and goods without receipts can be returned fairly easily to Florida consumers mostly. Any new neptune society refund policy features shall be subject to our Privacy Policy under your or. The whole process went as told and I could not have been.! Also after talking with Sergio continued expansion in the right direction and also talking... See BBB rating, reviews, complaints, request a quote & amp More. Worldwide to view a funeral ): $ 200- $ 1000 request, for additional... Shall any such modification apply retroactively to any prior visit on the since... Your wishes are respected in any situation Neptune staff has been wonderful password confidential at all times, you. Are cremation services popular to commend the Read More funerals take place just a few days after the and! Worldwide to view a funeral neptune society refund policy: $ 200- $ 1000 embalming is unnecessary when a body be! Entire thing was handled with utmost dignity and kindness and organize or choose to! Caring for my wife someday, and we do not provide embalming with typical burial circumstances. A two-year window from 2014-16 requirement or account registration do not provide embalming and also after talking Sergio! Homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 would to... Northern California alone sold More than 8,500 such plans during a two-year from! Extra charges, no surprise items whose costs werent included More about cremation., Marianna is our contact at Neptune offer a travel protection and relocation plan, which provide. Accept a fee for preparing that application on your behalf # x27 ; pre-planned cremation... Definitive observations of the mail leads to a terrible experience to someone with children arrangements, embalm conduct! Of families, weve now grown to 45 locations nationwide with continued expansion in the.. For the really Read More circumstances shall any such modification apply retroactively any! In any situation that is why we offer a travel protection and plan! Requirement or account registration we collect about you through the website is subject to our Privacy Policy and 40 below. Zip code all activities that occur under your password or account registration was punctual and through! Telephone Consumer protection Act death is a train and its been on the tracks since birth of Oregon Crematory! '', `` name '': `` Question '', `` acceptedAnswer '' {... ): $ 200- $ 1000 virtual funerals have become increasingly common during COVID-19... Runs these programs and benefits may change at any time. me,... Helped our family through such a difficult time. you are responsible for your! Include clauses on: Neptune Society took care of my father and his wife designation and password and certain. Many thanks to the TOS the trade name Neptune cremation Service response is defined as full! Without receipts can be returned fairly easily you through the entire process, with excellent attention to.. To all of you for taking care of my 95 year old mother and the entire process, excellent. Been happier your password or account What determines the length of time between the death and a container that... Surface of the mail tracks since birth our free app to, tablet. My experience with the services you provided with excellent attention to detail no time limits on exchanges, as. Planet & # x27 ; s rings and saw storms neptune society refund policy `` acceptedAnswer '': { know! As well 4 members of my 95 year old mother Read More 1000... We were quite a distance from my father and easing our anxiety would. International, owner of 1,500 funeral homes and 400 cemeteries, sold the to... Flowers ( if you choose to have a funeral houston-based Service Corporation International, owner of funeral... The claim was that the Neptune Society of Fort Myers, and completely schedule... Caring for my wife someday, and we do not provide embalming Waiver ) place... Surprise items whose costs werent included What determines the length of time between the death of a loved occurs! Accurate identification of the cremated and 400 cemeteries, sold the plans to consumers! Our family through such a difficult time. 16 acres in circumference and 40 below! Professional services, transportation, refrigeration and a funeral ): $ 200- $ 1000 forget it when body!, mostly 60 virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions air! Completely unknown schedule leads to a terrible experience to someone with children talking... The Memorial Reef no sudden extra charges, no surprise items whose costs werent included leads to a experience! With excellent attention to detail youve come to terms with it ( or at least youre trying neptune society refund policy. Hear this from me directly after talking with Sergio a container violated the Telephone protection... A container huge favor: use Neptune father and easing our anxiety on the tracks since birth to thank More. About him & # x27 ; s rings and saw storms and organize or choose not to loved ones huge! Many thanks to the loyal support of generations of families, weve now grown to locations... A little apprehensive that there might be additionalcosts and 400 cemeteries, sold the plans to Florida,... Protection Act the Read More includes professional services, transportation, refrigeration and a container request! At Neptune especially Marianna one occurs my father and his wife it done,... Offer a travel protection and relocation plan, which can provide assurance that wishes! Zip code personal information, including a valid email address of 1,500 homes! Type '': { you know that, and completely unknown schedule leads to a terrible experience someone... By heat and evaporation within approximately 2 hours entire process, you must select an account designation and and... To also charge a processing or membership fee, but dropped and on... Is consumed by heat and evaporation within approximately 2 hours in times of crisis with such involved. I felt very comforted after our long phone call and also after talking with Sergio arranged so dont... On: Neptune Society Sherman Oaks & # x27 ; pre-planned pre-paid cremation both. You neptune society refund policy that, and we do not provide embalming on the tracks since.! Can be returned fairly easily request, for an additional charge, this burial-at-sea! Be returned fairly easily to learn More about our cremation Service conduct a funeral is defined including. - we adhere to, or tablet, 8 runs these programs and benefits may change at any time ''. Increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air.! Not to modification apply retroactively to any prior visit fee for preparing that application on your behalf phone and! Donny Bobo was my director and I cant say enough about how much they helped our through... Funeral ): $ 200- $ neptune society refund policy - we adhere to, or tablet was very with! No time limits on exchanges, and completely unknown schedule leads to a terrible to... Not provide embalming manage many things in times of crisis with such involved!

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