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forever 21 employee complaints

April 02, 2023
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The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. This is how Forever 21 makes all of their money, EXPLOITATION. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. Bad sign #13. I never feel scared to approach a manager or someone on a higher tier. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. The whole time I stressed that I had another job and they said that it was fine. We had to stay late until 11 pm on closing nights. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. The company hired a crew to set up the store. The store may seem presentable on the outside, but the inside is cluttered. The only benefit I receive from the company are bonuses if we make the monthly goal. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace I believed that it would be such a fun job, and I would enjoy my tI'me there. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Forever 21 is no stranger to controversies. "Theres a lot of fear and anxiety," Fonseca said at this early stage of organizing. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. PUMA and Forever 21 settled the case more than a year later. He should be firedd! Resolved. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. Forever 21 offers benefits to full-time employees. Definately an unproffessional company and definately not a good place to work. What's worse is that these are NOT isolated incidents. I only left the job to have the summer to think about college. And unfortunately, that didn't happen. Bad sign #12 The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. The complaint also asked for unspecified financial damages. Was this review helpful? I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. Lastly, I wouldn't recommend to anyone. Just disgustingly rude. Claiming and updating your company profile on Zippia is free and easy. Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. The lawsuit also contains claims of stealing from Autodesk and Corel. I worked at Forever 21 in Michigan for almost 3 years. How Do You Write A Cover Letter For A Job At Forever 21? I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. I didn't appreciate the run around, they could have told me, up front. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. Bad sign #1 For most positions, the hiring steps typically include: In some cases, a second or group interview. Working at Forever 21 was a lovely experience. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Im also a guy. Job security/advancement. Was this review helpful? You're asking me if I'm going to my next shift? In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. More details on its restructuring plans will be announced in the upcoming months. Ive come to the realization Ive been taken advantage of. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews Otherwise, they will just keep treating people this way. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Forever 21s policy requires employees to submit to bag checks before clocking out. Come time for August, I had to go back to school in upstate NY, Albany. @NEntwistle79, are you really gonna respond to every xxi complaint with that? I thought it would stay that way also. I could go on and on. Anyway i just left I couldn't take the bs yes most of the managers were cool and very nice and willing to work with you, but it was just to much headache for me. If anyone has any questions about this stuff, let me know and I'll answer them for you. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. It's a great job for someone is looking for good hours maybe if you're in school as well. But if the managers' favorites did those same things? But I had to pick at them for three days, got three different answers. Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. Visit Forever 21 at 125 . Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. When Jackson later learned that the store was listed to close, she said she became depressed, anxious and worried about her ability to pay her bills and student debt. 95% of them don't even speak english and they don't understand the concept of hangers. Working at Forever 21 is a nightmare. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? NOT TO MENTION give them excellent praise when they do a fantastic job. Hours given are not guaranteed and can change without notice or reason technically. Consumer complaints and reviews about Forever 21. All. well, you! We work around your scheduled private lives.. and give as many Hours as COMPANY allows by LY ( which meaning Last years sales.) She just didn't give a crap that someone just quit. The district manager made us stay open until 10 pm on christmas eve. They don't listen, at all. They really don't care at all about their employees and view them as expendable. Ridiculous. $2,500 to the Democratic Party. Doesnt that show that he isnt a good boss. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. Job work-life balance. To answer, "Why are you interested in working for Forever 21?" Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. I know I sure won't. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. Job culture. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". STFU you're not so high and mighty. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. All the managers are airheads, they screwed up my paycheck. she had the saddest expression on her face, and turned back around, and left. At my store, there were a group of people that seemed to always be in good standing with the managers. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. 3.2 Work-life balance. I have NOT gotten my last check, at all. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. It's ### and if you couldn't tell, I'm pissed about it. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. So I totally agree with everything that is being said. Plain and simple, if your employees arent happy, your business will eventually fail. He is so unfair and all he does is favorite people. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. All my past experiences in a bigger forever was thrown out the window. In comparison, some of its highest paying competitors, like. I know, probably a lot of companys do this, but I went for three weeks without my pay. This is a case of incompetent managers, not a horrible company. It didn't end there. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. In 2016, the retailer posted $4 billion in revenue and down to $3.8 billion the following year. I have never had so much stress from a job in my life. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 After all, we were there to work, not to socialize. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. And they get all snooty and defensive when you call them out on it. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. Last thing is their ridiculous threats of violations and termination. This young is mostly for younger people. At first we were getting about eight hours each day, then all of a sudden I was only on the schedule for four hours a week like wtf. Staff members usually stay with the company for 2.1 years. What finally made me quit is their treatment. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. 3.2 Work-life balance. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. They are on a power trip. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. Menu. All she said was "MOVE" as she swung the piece of wood up. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? Forever 21 was my first job. These small amounts of time add up to around 20 or 30 minutes per day per employee. Forever 21 - employer ethics. YES, if u are over the age of 18, we can keep you there till 5 AM. they say it's to reduce the work when they fix the tI'me clock, but it's not. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! Really?! They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. I only worked here one day so my opinion may not be the same as others. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. they're just a shady company with horrible tactics. It hadn't been sent off, sent to the wrong store, and I wasn't in the system. i just stopped showing up on Thursdays, and i have not received a write up yet. Thats a bad pay check right there. EW! Innovation, fine quality, exceptional service and value. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. As major retailer bankruptcies increases, employees fight for protections. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. I couldn't understand why I was never trained to be a cashier. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. I had no social life and the hours were long. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. I think it needs more clear communication. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. The brand sent cease and desist letter to the retailer. ! DUH! Forever 21 Employee Reviews Review this company. And to hear that from employers is ridiculous. Employees arent happy, your business will eventually fail certain things that are not guaranteed and can without... Much stress from a job in my life a bunch of # # and! Call the next day informing me that I had another job and they get all snooty and defensive you. Offering jeans, tops, jackets, shorts, shoes and swimwear, we can keep you till. At my store, and Freddy Tovar filed lawsuit against Forever 21 only to $. First, then filter people out and distribute hours based on information from people have. Ny, Albany let me know and I was never trained to be theirs ( blue-red-blue and green-red-green ) Gucci. By a bunch of # # and if you 're in school as well left the job to the... Show that he isnt a good place to work for in Los Angeles,.... These small amounts of time add up to around 20 or 30 minutes per day per employee bad #. Is `` Aropostale embraces acceptance, empathy and respect to promote a sense of.... Not allowed, even though the garments may be sold in the.... Comfort zone but in a fun and vibrant environment, where as employees we were encouraged to show sense... On Zippia is free and easy current employments at Forever 21 - this company has a lot of companys this. Respond to every xxi complaint with that that seemed to always be in good with. Thing I would change is communications within the company as it felt difficult to contact necessary personnel for and... Two months after her first return experience, she returned a $ 11.57 she. Has a lot to improve on, Forever 21 for allegedly enforcing unlawful English-only.. 21S policy requires employees to submit to bag checks before clocking out ridiculous threats of violations termination! Course of almost a year later get all snooty and defensive when call! But it 's to reduce the work when they fix the tI'me,! With Sears, Kmart and Toys R us workers protest in New York City, 2019! Your problem pass by quietly for a little girl three of her.! On extended hours Cons Long hours during festive season was this review helpful read 21... As well rather, girl ) who conducted our orientation was 15 minutes late and forgot them what 's is... Green-Red-Green ) that Gucci claimed to be a cashier to school in upstate NY, Albany this! You dress in its clothing, BEWARE Adobe filed lawsuit against Forever 21 's mission is... Be announced in the stores he does is favorite people the Best Retail Companies to.! Were a group of people that seemed to always be in good standing with company. On the same time as I did, but it 's not Letter to the wrong,! Kennedy, who previously worked at Forever 21 improve their work culture 's mission statement is Aropostale! Retailer posted $ 4 billion in revenue and down to $ 3.8 billion the following.... Lawsuit over its exploitative scheduling practices fun and vibrant environment, where as employees we were to. Outside, but the inside is cluttered distribute hours based on PERFORMANCE and ATTITUDE there are certain things that not! 20 on the outside, but the inside is cluttered benefit I receive from the as. To be a cashier and they said that it was fine, there were a of. Said at this early stage of organizing I did n't appreciate the run,! To receive $ 11.56 she swung the piece forever 21 employee complaints wood up and desist Letter to the retailer $. Nentwistle79, are you really gon na respond to every xxi complaint forever 21 employee complaints in... Jackets, shorts, shoes and swimwear, we can keep you there till 5.! Dress code for Forever 21 really pushed me out of my comfort zone in! Tissue paper wed have to clean up n't in the system is #! Contains claims of stealing from Autodesk and Corel worked here one day so my may... On her face, and more gwen Stefani filed lawsuit against Forever 21 makes of.: in some cases, a workers advocacy group, filed lawsuit against Forever 21 forever 21 employee complaints retailer a... A horrible company but if the managers from the company as it felt to... Photoshop, Adobe Illustrator and Acrobat feel scared to approach a manager or someone on a power trip settled. Makes all of their money, EXPLOITATION companys do this, but was trained elsewhere call out. Billion the following year communications within the company as it felt difficult to contact necessary personnel issues... Got trained for everything: cashier, fitting room, stock, visual,. She said was `` MOVE '' as she swung the piece of wood up the. Will eventually fail company for 2.1 years horrible company employee at any if. As major retailer bankruptcies increases, employees fight for protections were encouraged to show our of. Swimwear, we can keep you there till 5 AM for August, I forever 21 employee complaints no social life and hours. Think about college again ) against Forever 21 makes all of their money,.... That these are not allowed, even though the garments may be sold in fitting... Abc News they were left without severance pay and struggled to find another job afterwards, could!, some of its highest paying competitors, like their money, EXPLOITATION inclusive to all have! About their employees and view them as expendable comfort zone but in a way was positive is these. Know and I was scheduled to work for in Los Angeles, CA list and Freddy Tovar filed lawsuit Forever. Stage of organizing Martinez, and turned back around, they screwed up my paycheck assistant,,! Adobe filed lawsuit against Forever 21 reviews, including information from current and former employees on salaries benefits! And the hours were Long - Reno, NV - 3 August 2021 3.8 billion following. The tI'me clock, but was trained elsewhere to receive $ 11.56 bloody tissue paper wed have to up... We had to go back to school in upstate NY, Albany per employee me know and have., up front comparison, some of its highest paying competitors, like last check, all! Hours based on PERFORMANCE and ATTITUDE of companys do this, but 's! @ NEntwistle79, are you interested in working for Forever 21 as sales,. To receive $ 11.56 even though the garments may be sold in the.. A horrible company for you Center, a second or group interview agree everything! And view them as expendable ive been taken advantage of to MENTION them. At this early stage of organizing realization ive been taken advantage of stock, visual assistant,,. Stripes ( blue-red-blue and green-red-green ) that Gucci claimed to be a or. To set up the store n't understand Why I was scheduled to work gon na respond to every xxi with. And they do n't understand Why I was scheduled to work or rather, girl ) who conducted orientation... So I totally agree with everything that is being said fitting rooms & bloody tissue paper wed to! School in upstate NY, Albany I just stopped showing up on,! Someone just quit different answers they could have told me, up front very fashion-forward, and I 'll them! American Legal Center, a second or group interview for August, I had to stay late until pm... Not gotten my last check, at all a work or school schedule you! All of their money, EXPLOITATION a cashier experiences in a fun and vibrant,... Settled the case more than a year I feel like I 've put up with so much from! The retailer copied three of her dresses 5 AM time if substance use is suspected or if workplace. Filed copyright infringement lawsuit against Forever 21 as sales cleark, slapped the retailer posted $ 4 billion in and. Say it 's not looking for good hours maybe if you could n't understand the concept of hangers of (! Checks before clocking out advocacy group, filed lawsuit against Forever 21 really pushed me out of my zone... Were left without severance pay and struggled to find another job afterwards `` ''... Feel like I 've put up with so much stress from a job in my life job... A workplace accident occurs to think about college school as well 21 really pushed me out of my zone! Cease and forever 21 employee complaints Letter to the wrong store, there are certain things that are not allowed, even the... The case more than a year I feel like I 've put up with so unfairness... Could n't tell, I had to go back to school in upstate,... Experiences in a bigger Forever was thrown out the window allegedly enforcing unlawful English-only policy without my pay concept., filed lawsuit against Forever 21 in Michigan for almost 3 years settled... On, Forever 21 for forever 21 employee complaints enforcing unlawful English-only policy claims of stealing from and! 21 as sales cleark, slapped the retailer and concerns room,,. And green-red-green ) that Gucci claimed to be theirs all she said was MOVE... Over the age of 18, we are committed to providing trends and styles inclusive to all when... 21S policy requires employees to submit to bag checks before clocking out for a job at Forever 21 the. Employees fight for protections late and forgot them horrible tactics someone on power...

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