Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. In a properly regulated market, in which Uber has to give its drivers appropriate employment protections, and passengers the safeguards they need, its goal of apparently aping Amazon becomes even harder. Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. After all, how does a driver learn about your need in the first place? Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. The Department of Human Resources told Fowler that her direct supervisor was a high performer and they wouldnt feel comfortable punishing him for what was probably an innocent mistake (Isaac, 2017). Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. Geuras, D. and Garofalo, C. (2002). With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. Uber vs. taxi: A drivers eye view (No. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? Students who find writing to be a difficult task. The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. What has Uber done about this? Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Unethically Poaching down the drivers of the competitor company. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). 2022 Cable News Network. Business Insider. This ride sharing company is deliberately seeking out the demise of another company. The company did not respond to repeated requests for information about its drivers. Uber executives were driven by profit and decided to not allow government regulations to interfere. Utilitarianism was introduced in the 18th century. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. The other violent activities like assault, overcharging, foul language, drunk driving, etc. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Passenger Safety. Orders: In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. 1632-1643). Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. If you are such a student, you can use All Rights Reserved. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). Privacy. We will occasionally send you account related emails. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Ethical issues are a great concern for the company. 3/22/2021. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. There are many reasons why diversity matters. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. Disclaimer. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Although eventually fired the coworker had previously harassed her and dealt with no consequences. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. Book Your Assignment at The Lowest Price Now! The fact that people are engaged poses the most significant issue. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. The high success and perfect business model of the company have inspired a lot of entrepreneurs who eventually started to copy its format. But such convenience isn't enough to negate the above concerns. Uber, unfortunately, is also guilty of breaching a contract. Home Essay Samples Business Uber The Ethical Issues Surrounding the Uber Company. 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. Leighton, P. (2016). Safety of the passengers Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). What concerns me, however, is not the invasion of privacy per se, but the fact that most consumers don't know it's going on. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. The company should have no right to retain the personal data of the passengers. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. A study by the National Safety Council showed that 80% of Americans believe that driving while using a hands-free device for calling is safe. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). Lyft is positioning itself as the ethical alternative to Uber. The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. Multitasking Drivers. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. You can find a skilled professional who can write any paper for you. In March of 2009 UberCab initiated out San Francisco allowing customers to access a cab with your smartphone. By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. Breach in PrivacyThe act of stalking and sustaining the track of the customers by using smartphone applications has been accused against the employees of Uber. Sabrina Sy March 22, 2021 Uber Workers' Rights. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. . 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