We will only deliver products to your main residential address. It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. The accompanying adult will be solely responsible for any child or children attending a JLP virtual event. We will collect your personal data when you visit our website, sign up for a JLP virtual event or otherwise avail of any of our Services, subscribe for marketing and updates from us, comment on any of our products and services, and contact us with any queries or complaints. Exclusions include but are not limited to: Apple products, made to measure orders, interest free credit, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, opticians, Kuoni and Bureau de change. Your recipient can then book a free, 2-hour Personal Styling session, with complimentary glass of prosecco, and redeem the gift card against their chosen purchases. Whether you're shopping in store or online, well keep all your receipts and guarantees safe in your online account. Screwfix are accepting orders in-store, but would prefer you to use the click and collect and home delivery services if you can. We (John Lewis and its suppliers) reserve the right to substitute products of equal or greater value and reasonable equivalence if the products are not available or in the event of circumstances outside of our reasonable control. (c) your ticket(s) are void; and / or to receive marketing and updates from us) and where such processing is necessary for the fulfilment of our legitimate interests. Our decision regarding any aspect of the competition is final and binding and no correspondence will be entered into about it. One 5 e-gift card will be sent via email within 90 days to eligible customers who make a single transaction of 50 online at www.johnlewis.com, in the app or in-store before the end date stated. You further agree to inform the relevant person that their personal data will be processed by John Lewis in accordance with our Privacy Policy and these terms and conditions. 3. Age restrictions apply to certain products. Our competitions are free to enter and no purchase is necessary but please note condition 3 if you live outside of the UK. Simply shop for goods, add them to your basket and when you come to checkout, you'll be asked to enter the 19-digit number found on the back of the gift card. Expired cards can be renewed up to 90 days after the expiry date for a fee of 9.95, and will give you a further 90 days to use the card. Full terms and conditions on the use of the gift card can be found via the email you receive your e-gift card through. 3.1 We shall provide the products to you, subject to availability. 1. 4. Credit is provided by the lender John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. These terms and conditions set out the basis on which the John Lewis Partnership will provide services to you and anyone you book a JLP virtual event for. You may be refused admission to, or be asked to leave, the JLP virtual event at any time if: (a) you fail to comply with any of the Terms and Conditions or any instructions given by us, our employees or agents; 8.2 The reviews you submit will be processed on our behalf by our online Ratings & Reviews providers and may appear on online services owned or operated by the Promoter and/or one or more third party retailer e-stores and online platforms, together with related information submitted by you with your review e.g. You understand that by entering the Programme John Lewis will collect and use your personal details as described in the Privacy Policy , which includes sharing it with our suppliers assisting with the conduct of the Programme, fulfilment of the prizes and the promotional activities mentioned in paragraph 10.1. 1. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. 5.5.1.5 complete and include the rating At the same time, if you don't use your card within a year, issuers can charge you an "inactivity fee.". My John Lewis - Spend 50 receive a 5 e-gift card reward. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. For items bought that were recommended as a part of an Experience Gift, you can return the item to one of our shops and youll be given a gift card to the correct value. An invitation to book an in-store 'Before Baby Arrives' Nursery Advice Service, plus a gift card to spend on nursery and babywear products. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accept these Terms by submitting your entry to the Programme. Gift vouchers and cards: expiry dates, hidden fees and . John Lewis & Partners have the right to amend or retract this offer at any time. ('Programme') 12. 2. The Offer is only redeemable at menswear, womenswear & childrenswear tills excluding John Lewis at home stores where it will be available at home tills. Enjoy personalised offers, exclusive early access to new launches, members-only events and more. 5.5.1.3 your own original work, personally written by you and must not contain any material owned by a third party or any personal information/identifier relating to you or any other person; Even in extreme circumstances such as a national lockdown, you have no legal right to extend a voucher if its terms were clear when you bought it. 9.4 We are not responsible for any interruption or disruption to or technical malfunctions of any telephone network or lines, electronic devices, systems, servers, providers, websites or computer equipment or software, failure of any email or entry to be received due to technical failures or traffic congestion on the internet, on telephone lines or at any website, or any combination of these, including any injury or damage to your or any other persons device related to or resulting from participation or downloading any materials in the Programme. You can buy gift cards and experience gift cards over the phone by calling0330 123 0350. So if you get them don't hold them for long - and make sure it's a big solid, reputable store, or one you can use at multiple stores. The BeautyCycle reward entitles My John Lewis members to 5 off their next beauty purchase when they recycle a minimum of five used beauty products from any brand. If your gift vouchers are accidentally damaged, contact John Lewis Financial Services on0345 300 3833. However, to the extent permitted by applicable law, John Lewis does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements which are provided or distributed through, or linked, downloaded or otherwise accessed by way of the Services. 2.2.1 be aged 21 or over (we will not accept entries from you if you are under the age of 21 even if you provide parental consent); A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. 5.5.1.6 compliant with these Terms and all applicable laws and regulations. For business orders under 1,000, please call 03301 230 351. 2.3.2 any advertising agency or digital media or web services provider connected with the Programme; If you return an item you bought online using a gift voucher, usually well refund the amount to an e-gift card. This offer cannot be shared and can only be used once. If your gift vouchers become accidentally damaged, please contact John Lewis Financial Services on0345 300 3833 By checking the balance of your gift card online or in one of our shops it will refresh the 24 month expiry period. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. 5.5.1 All reviews submitted by my JL Review Panel Reviewers as required must comply with the requirements in this paragraph (Review Submission Policy). 7. Please, see our Privacy Policy for further details. Please note that only one entry per person/membership account is permitted. Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. Find our terms & conditions for gift cards, e-gift cards, Experience Gifts & vouchers. 14. If your gift vouchers become accidentally damaged, please contact Customer Services on 0330 123 0350. CAN JOHN LEWIS VOUCHERS BE USED IN WAITROSE & PARTNERS? You can book your experience at any time, though our services will be subject to availability. We cannot accept the following items: aerosol cans, perfume bottles, nail polish bottles, hairbrushes, toothbrushes, and any electronic items such as blow dryers and straighteners. your username and star ratings. This does not affect your statutory rights. After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). When you sign up for any JLP virtual events or otherwise use our Services, we will process any personal data you may submit to us in accordance with our Privacy Policy, which can be found here https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. 5.4.3 depending on the product, you will need to ensure that your property is accessible by a 7.5 tonne delivery vehicle (similar in size to a standard refuse truck); 14. 11. Beauty Sale: Enjoy 15% off makeup, skincare, gift sets and perfumes at John Lewis & Partners View Details 16 people used today Get Offer 15% OFF Nursery Offers: Get 20% off pushchairs, baby. I sent the gift card along with a greetings card to her home address. 11. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 7.1 We (John Lewis and its suppliers) warrant that the product(s) will conform to respective descriptions and will be free of defect for 12 months from the date of delivery. Creation Consumer Finance Ltd. Only one offer can be used per transaction - for example, BuyBack and BeautyCycle rewards cannot be redeemed in the same transaction. Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. Additionally, you also have the right to ask us to transfer your personal data to a third party where possible, and the right to withdraw your consent to our processing of your personal data (where we obtained your consent to process your data). For further information on how we process your personal data, including who you can contact if you have any queries or complaints, or if you would like to exercise any of your data rights, please see our Privacy Policy. The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. If the total order value is less than the value of the gift card or e-gift card, any balance will remain on your account and can be applied to future purchases, provided that the card has not expired. We are obliged to either publish or make available information that indicates that a valid award took place. Often they have dates (sometimes hidden) by which they need to be used. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. We may amend these terms from time to time. 7.3.1 fair wear and tear; You can buy gift cards and e-gift cards to be used as part or full payment: Find out more about using gift cards, e-gift cards & vouchers. When you use the Services, John Lewis Plc is the data controller of your personal data. To enroll in Direct Deposit simply complete the Direct Deposit Enrollment Form and return a signed and dated copy of the form with: (i) a voided check and (ii) proof of identification to either: royalty@stephensnr.com or Stephens Production Company, EFT Maintenance, Royalty/Division Order Department, PO Box 2407, Fort Smith, AR 72902-2407. Lost vouchers cannot be replaced. 13. CAN I EXCHANGE MY GIFT VOUCHERS FOR CASH? PDF The Love2shop Gift Card - Appreciate Business Services Westfield Gift Cards use the banking network and are a collaboration between Mastercard, EML and Westfield. The Offer has to be redeemed at the point of receipt of the Exchange Products. Download the John Lewis app and youll always have your My John Lewis card with you. 5.4 If you are selected as a my John Lewis Review Panel Reviewer, you must: 5.4.1 be an existing member of my JL Our competitions are free to enter and no purchase is necessary (but please note condition 2 if you live outside of the UK). 12. Any remaining balance will not be refunded. Your receipts wallet Whether you're shopping in store or online, we'll keep all your receipts and guarantees safe in your online account. The voucher cannot be exchanged for cash. 6. John Lewis & Partners have the right to amend or retract this offer or its applicable terms at any time. If you access the Programme from outside of the United Kingdom, you are responsible for compliance with all local laws. To redeem online or in the app use the code on your digital reward at the checkout. No cash alternative available. A member must be signed into their My John Lewis account if spending online to qualify for this offer. 3. My John Lewis is our loyalty scheme based on rewards, not points. 11.3 We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us. Gift cards are the perfect present for any occasion. Every time you wish to use the Services, please check these terms to ensure you understand the terms that apply at that time. Gift vouchers and cards do expire eventually. 7.3.2 wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; We will ask you to confirm that you are able to fulfil these requirements and obligations before dispatching any products to you. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. material that infringes the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons. Making a purchase or a balance enquiry refreshes the 24-month expiry period. During checkout you'll be asked to enter two codes for each voucher you wish to spend: After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. 2 Payment. It's up to the retailer whether they want to be flexible. The card was a gift for my niece who has recently become engaged to be married. Buying a product or making a making a balance enquiry refreshes the 24-month expiry period" Nintendo eStore - "Card balances do not expire" Playstation Network - "Expires 12 months from date of purchase" John Lewis has taken every care in the preparation of the Services and will provide the classes with reasonable care and skill. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. or under an approved data sharing scheme, such as the EU-US Privacy Shield framework. 3. 5. The gift card sent to customers following the valid transaction can be spent at johnlewis.com, on our app or in-store. You can find our company and contact details at the end of these Terms. 13. Only one 5 gift card per member. Any balance remaining on the card may be applied to future purchases, provided the card has not expired. John Lewis & Partners gift cards expire 24 months from purchase or last use. 12. If theres any balance to pay, you can use a debit or credit card in the usual way. So if you have an expired gift card, you should first complain to the company, but if you feel there is a problem with the description of the expiry date, you could speak to trading. If you have a John Lewis Partnership e-voucher, shop as usual on the website and then proceed to checkout. All rental products are subject to availability. Need help with your old Partnership Credit Card? During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: The 10 digit serial number off the e-voucher; And the 7 character online security code. CHOOSE A GIFT CARD TYPE. INTRODUCTION 7. One of the things we wanted to do was to get a Polaroid camera so our guests can use it for our guest book and for a keepsake if they want to keep a photo. The spend threshold will be assessed after any other discount has been applied to the basket. During checkout you'll be asked to enter two codes for each voucher you wish to spend. 1. You must be at least 18 years old to book a JLP virtual event or 18 years old to book and participate in a JLP virtual event which has alcohol as a subject matter. Offer not valid for transactions made on Gift List, Kuoni, John Lewis Insurance or John Lewis Nursery List purchases. Our gift cards expire after 24 months from purchase or last transaction. Editor, Marcus Herbert, https://www.johnlewis.com/customer-services/prices-and-payment/gift-cards#accordions. You should note, however, that we reserve the right to replace any prize(s) with (an) alternative prize(s) of equal or higher value if circumstances beyond our control make it necessary for us to do so and the winner will be notified of this accordingly. 4.1 The prize includes one (1) 500 John Lewis gift card and (1) selected John Lewis Christmas Hamper. For the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. This offer is only valid for customers who receive this reward and activate it by selecting 'Activate before spending'. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. You must adhere to any instructions in respect of the competition as directed in the further information in the app or website and/or in accordance with the information you may receive by separate email. 9.3 We do not in any way exclude or limit our liability under or in connection with these Terms or the Programme for: Basket: 0.00. 5.4.5 operate all received products for your domestic and private use only and between the date of installation and submission date of your reviews, make reasonably frequent use of a sufficient number of the features and functionalities of the products for the purposes of writing your reviews; John Lewis just very generously reactived an expired gift card to use for my wedding! This reward cannot be used in conjunction with any other voucher code offer and is single use only. 5.5.1 Each review submitted must be: There are three main reasons why: If the shop goes bust, they can become worthless and there's little recourse. 14.2 We make no representation that materials relating to the Programme are appropriate or available for use at other locations. No warranty is given that the JLP virtual events or associated services shall be available on an uninterrupted basis. Recipients can shop online or at any John Lewis & Partners shop or Waitrose & Partners branch. 1. 7. This means they have my money, they have stopped anybody from using the vouchers I bought, they have confirmed that NOTHING has been spent from these gift cards but they are now withholding this money and refusing to give it back or provide a replacement. 1.2 The promoter of this activity is John Lewis plc (we, us, our or Promoter as applicable). as long as the card has not expired. You are deemed to have accepted and agreed to be bound by these terms and conditions upon entry and we reserve the right to refuse entry, or refuse to award the prize(s) to anyone in breach of these terms and conditions. Our legitimate interests include, being able to effectively communicate with you about the services you have asked us to provide, keep effective records, sell part or all of our business to a future purchaser, to effectively manage and administer our business, to ensure the safety and security of the Services and those that use it, and sending you marketing and updates. 13. Our Experience Gifts include a gift card to add money to for your recipient to treat themselves to recommended products. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you have to return goods you've purchased online using e-vouchers, then in most instances we will email you an e-gift card for the refund amount. WHAT DO I DO? To comply with this obligation we will send the surname and county of any winner and, if applicable copies of their winning entry, to anyone who emails or writes to Marketing, My John Lewis Win My Wish List Competition, John Lewis plc, 171 Victoria Street, London SW1E 5NN (enclosing a self-addressed envelope) within one month after the closing date stated in condition 6.
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