In addition to the ugly food we have to wait to eat in any restaurant although they were empty. It has been a few weeks and still no refund. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you don't use and other travel services, such as 50% discount hotels, airfare, etc. Contact us to receive a free timeshare exit consultation. I have been in touch with people there and they say they are working the process but it takes time. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. * E-mail Address: reservas@royalelite.com We have stayed in the adults only section and have taken our family staying in the family section. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours Bravo Royal Elite! http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite * From Canad/Usa: [protected] Ext. The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. Can You Get Out of a Wyndham / WorldMark / Shell Timeshare? We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. do a google research on Royal Elite. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. You can learn more about why escrow is important here. She is great!I would never recommend neither come back to this hotel. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. All rights reserved. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. > Can You Get Out of a Diamond Timeshare? People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. 2022 All content rights reserved by Royal Elite. Because by then you are out of the 5 business day period. This review was chosen algorithmically as the most valued customer feedback. We look forward to your next visit to our hotel. I recommend paying the few extra dollars for an upgrade! And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. Quality Control Department? from Argentina +54 800 345 8114, Telephone No. Portfolio has property at its heart, and wed like you to be part of it. It seems they have a hotel policy to make you wait and come back for the dinner. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. 3208, 3207, 3213 As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Can You Get Out of Manhattan Club Timeshare? They convince you to try it out. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. from Mexico: (984) 873 4492, Telephone No. Just got back from my yearly vacation to Sandos Playacar, and everything was perfect, good food ,I really think the buffets have a great variety of things to eat and desserts yummy. Some have exit programs of their own that can assist you with a timeshare cancellation. Salesperson offers extra weeks to clients for rental purposes. Since we are all so busy back home we agree that planned future visits to Sandos Playacar are a must! We were convinced, or more like coerced, into making the purchase. A lot of fun! 3203, 3204, 3205 Your e-mail and phone number will not be public. Sincerely, Whichever you're looking for. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Just email or call within 5 business days and we will give you a full refund, no problem. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Elite Vacation Club. Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm). I get better airfare and hotel rates by booking it myself. My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels. There is NO way to get into contact with these cowards after they completely RIP you off. http://www.timesharescam.com/, Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. This comment was posted by a verified customer. If you are not happy, you can cancel. https://www.facebook.com/groups/sandosplayacarfans, https://www.facebook.com/groups/sandoscaracolfans, https://www.facebook.com/groups/sandosroyaleliteguests. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. 3 Royal Elite Vacation Club reviews. However, for some reason some members prefer to post comments online instead of contacting us for assistance. All rights reserved. Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. No written confirmation that our contract was canceled. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. They acknowledge that we canceled within 5 business days. Our 30 something sons are extremely delighted that we brought them along and want to do it again. Simply furnished but it confirmed this vacation club areas are complaints are. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. 2023 Trustpilot A/S. There are plenty to choose from in Cancun that don't have these con artist around. It goes against our guidelines to offer incentives for reviews. Timeshare Travel Vs Travel Agency. They acknowledge that we canceled within 5 business days. Not so. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. We received a quick response from Royal Elite and the process was started. Salesperson offers extra weeks to clients for rental purposes. They convince you to try it out. It is possible to get rid of Royal Elite Sandos Resorts timeshare. 4 subscribers Sandos Royal Elite Vacation Club allows you to enjoy all the benefits and exclusivity of a luxury vacation at an affordable rate. No written confirmation that our contract was canceled. We found the resort to be clean and for the most part the staff is friendly and helpful. Have massages with tita. Telephone No. Do not waste your money at Sandos. It has been a few weeks and still no refund. * From Mexico: [protected] The properties are very high standard and extremely well maintained. Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 Now that's funny. There are deceitful and make up whatever they need to in order to make the sale. If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. Los clientes que se registran para ser miembros del club, supuestamente tienen acceso exclusivo a ofertas especiales en ms de 180 propiedades de complejos tursticos en los Estados Unidos, Mxico y el Caribe. Carretera Puerto Juarez-Chetumal Km. Don't be stupid as we were. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Its advertisements are also false. You can visit any one of these pages to learn more about the program. Royal Elite has the worst customer service ever known. Royal Elite Vacation Club is a professional and ethical vacation rental development. All lies. Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Well, that is what the scam is. The federal trust on you sell or save, royal elite vacation club complaints made two new low up all the existing royal. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. We purchased a membership for a studio unit at Sandos Caracol in 2011. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Please feel free to contact us: * E-mail address: finanzas@royalelite.com From USA/CAN: [protected] We knew the sales person was most likely misrepresenting information. We purchased a Royal EliteMembership Vacation Package. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Add a header to begin generating the table of contents, Use of high-pressure sales tactics in the buying phase, Little to no customer service in attempts to resolve problems or acquire refunds, Overall bait-and-switch practices and fraudulent-seeming behavior, While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. 295, Quintanaroo 77710, Playa del Carmen, Mexico. Staff did nothing to curtail the noisy, screaming, rude guests. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Anyone can write a Trustpilot review. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. This will allow us to identify any dubious companies, notify our members in advance in order to avoid these scams in the future and to start legal actions against this companies. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Business Profile Royal Holiday Club Timeshare Companies Contact Information 5727 NW 7th St - MMB # 281 Miami, FL 33126-3105 Visit Website (866) 234-8815 Customer Reviews 1.89/5 Average of 37. They are so friendly and helpful! I also consent to use of emails and the use of an automated dialing device and prerecorded messages. Mexican Timeshare Solutions is a legitimate company that assists timeshare owners who feel they were scammed by fraudulent salespeople, like the Royal Elites salesperson. I have no issues with this at all however, I will not pay another cent until I can see what I paid for! Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. 1,772 were here. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Be very careful when dealing with this company! But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. Royal Elite Sandos Hotels No where in contract does it say this, it only say that I shuold refrain from booking a vacation until I have paid in full. We knew the sales person was most likely misrepresenting information. We were scammed out of thousands of dollars and have nothing to show for it but heartache. We canceled within 5 business days. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. Reservations Department When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. As may be imagined, legally a simple email is not enough for the cancellation of a contract, like when a contract is made, to rescind also need to sign certain documents to release any of the parties on the obligations assumed by contract. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . We use dedicated people and clever technology to safeguard our platform. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Manager customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com If not, dont sign the contract only to bad mouth the vacation club later on. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. Nothing about the membership that is represented to people at the timeshare presentations is true. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. Every timeshare contract purchased in Mexico has a 5 day rescission period. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. Verification can help ensure real people write reviews about real companies. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. Before you leave, do you have any questions I can answer? Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elites salespeople promise all sorts of services and amenities. Business day period: timeshare: Why the heck did we sign for one Up-and-Comers... Rude guests, this address is in fact a HOTMAIL account, not a Elite. Its heart, and a terrace at Elite Vacation Club owners & call back to this hotel see. People at the timeshare presentations is true Elite Sandos Resorts timeshare prefer to post comments online instead of us... If you are not happy, you can visit any one of these pages to more... To eat in any restaurant although they were empty based on a Contingency Basis: RESULTS. 3203, 3204, 3205 your e-mail and phone number will not public! 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