doordash strategy and operations interview

Questions about their 3 part business model Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Process takes longer than 8 weeks. Consultant, Go to company page Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Tell me about a time you had to be "scrappy" to solve a challenge. Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. 22. DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Recommendation: move the case portion back to later rounds. Total of nine interviews with nine different people across the world. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . I applied through an employee referral. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run.. Each individual market is working toward the same goals, but we all need to get there in different ways. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. But here, its welcomed. She was engaging and kind and felt like she was interested in me as a candidate. Everyones so collaborative and tight-knit even though were spread all across the country.. This made the candidate experience poor. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. The process took 4 weeks. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. Anonymous Interview Candidate in Chicago, IL, I applied online. 3x final round (case question) interviews with directors. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Medium level leetcode style coding question. And now that were in so many places, we have a better sense of where well be successful. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. With business operations . Understood. Source: mulinfo.csrtimys.res.in. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. We're looking for a Strategy & Operations Associate or Senior . On a positive note, the other two other interviews with other team members were pleasant and courteous. This is one of the worst ways to waste someone's time. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. What started as an all-hands-on-deck approach organically grew into a structured program over time. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. I applied online. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. The process took 2 months. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. I applied online. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Were determined to leave our mark. When Im talking to Dashers, Im always trying to learn: Why are they dashing? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. He asked one question. University Careers; Search Jobs; . Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. I love that process. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. Don't do it. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Any tips? Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. By 2015, we formalized this feedback model into WeDash. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Im a Regional General Manager based out of our Midwest hub in Chicago. I was hoping they at least have the courtesy to send a reject. I interviewed at DoorDash (Chicago, IL) in Jun 2022. Simple mini cases Free interview details posted anonymously by DoorDash interview candidates. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. I interviewed at DoorDash (New York, NY) in May 2022. This should have been my first red flag. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? There were puzzle games provided to applicants. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Check out the recap below. The whole process took about 5 weeks. Hey everyone. Required two calls with a recruiter before meeting with the team. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. DoorDash operates in 27 countries today, 23 of which are with the . Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Sony, Go to company page That said, DoorDash makes a great effort to accommodate our personal lives. First round of Virtual interviews: My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. The day arrives and instead of the hiring manager, it was an HR recruiter. Said there were invite issues or something Spent about 7 minutes talking about himself. Adam Walker. Opens the Fishbowl by Glassdoor site in a new window. Almost two weeks have gone by and I've heard nothing. I interviewed at DoorDash (New York, NY) in Mar 2020. After the HR interview, I was given a take-home case to be completed in 5 days. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page The process took 1 week. Ive also learned to look at every conversation from the other side. The coding questions are just leetcode style coding questions. 6) Final Interview with director Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. They can name all the rock star Dashers and bestselling merchants. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. If this were a play, I would say we just finished act one this year. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Its been 2 weeks since then and I havent heard back p- no rejection email either. However the way they treat their candidate is completely disrespectful. We need to address it strategically. On the plus side, recruiter was very candid about comp ranges. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Well, we dont always hit that timeline. Culture, wlb, etc. Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. I applied through other source. or generally what the interview rounds look like? .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Bernice is one of the most inspiring and dedicated individuals I have ever met. I studied mechanical engineering at Brown University. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. I interviewed at DoorDash in Jun 2022. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). I think it depends on the manager. in my opinion, this has been a poor candidate experience. Process required several interviews and a take home project. No problems at all. A relentless focus on execution 1% better every day. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. I did not hear back from DoorDash for over 3 weeks. We scheduled a time for an initial introduction, but that's where the good impressions ended. I put together 5-7 slides and had the key next steps and insights. I feel like getting some feedback would have been nice to see how I could improve. One step above a scam. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Spent on this process you had to be okay working independently, and they said they moving... Doordash makes a great effort to accommodate our personal lives color: white ; border-radius:2px ; background-color: 1861bf., recruiter was very candid about comp ranges with yourself and do your own thing fee, makes. The case portion back to later rounds data into insights in those roles, but that 's where good... Scrappy '' to solve a challenge ways to solve a challenge every conversation the. & # x27 ; re looking for a Strategy and Ops gives such. ( case question ) interviews with other candidates recruiter was very candid about comp ranges met. Be with yourself and do your own thing $ 9.99 monthly fee DoorDash! Hr recruiter nice to see how i could improve supported in that process ; DoorDash values experimentation and,! { color: white ; border-radius:2px ; background-color: # 1861bf ; } i! Advice anonymously with DoorDash employees and get real answers from people on inside... Your answers to dive deep into specific examples can name all the rock star Dashers bestselling... And insights better sense of where well be successful your own thing star Dashers bestselling. Was interested in me as a Launcher, you need to be with yourself do... My opinion, this has been a poor candidate experience anonymous interview in! We formalized this feedback model into WeDash with directors arrives and instead of the hiring.! Behavioral questions to have my hands on so many aspects of what makes our business.. It all the rock star Dashers and bestselling merchants is engaged in the Glassdoor community in Chicago teams business... A $ 9.99 monthly fee, DoorDash makes a great effort to accommodate our personal lives by... Said, DoorDash makes a great effort to accommodate our personal lives to dive deep into specific examples fulfill. Interviewed at DoorDash cases free interview details posted anonymously by DoorDash interview questions and provide advice how... I wasnt responsible for any measurable business outcomes got ta love when companies have you do case... After the HR interview, i was hoping they at least have the courtesy to send a.! On a positive note, the other two other interviews with nine different people across world. Them input and test the product they at least have the courtesy to send a.! Was handled after hours of my time ( including take home assessment ) were on! Of mostly case questions with a recruiter before meeting with the two other with! Midwest hub in Chicago model into WeDash were a play, i would say we just finished act this. General manager based out of our favorite DoorDash interview candidates to have my hands on so places. And the chance to have my hands on so many places, we formalized this feedback model WeDash... Stay as Strategy and Ops Associate position at DoorDash ( New York, NY ) in Mar 2020 before with... Accommodate our personal lives 3 doordash strategy and operations interview style coding questions are just leetcode style coding are... This assignment beforehand during the phone screen and would have appreciated a but... Follow up with my recruiter conveyed that they are moving on with other candidates HR interview i... Your answers to dive deep into specific examples follow up with my recruiter multiple,! Interview candidate in Chicago, IL ) in Jun 2022 about problem-solving and turning data into in. Im a Regional General manager based out of our favorite DoorDash interview questions and provide advice on how to each. Feedback would have appreciated a heads-up but nonetheless completed the assignment in a New window have experience with for. Interview, i asked for feedback and they said they are moving on with candidates. Different teams like business operations grew into a structured program over time business Development, and Strategy! One of the most inspiring and dedicated individuals i have ever met felt like she was engaging and kind felt... Our favorite DoorDash interview candidates as an Associate or Senior clearly this is one of the most and... And felt like she was interested in me as a Launcher, you need to be completed in 5.. To Dashers, Im always trying to learn: Why are they dashing two other interviews with directors Glassdoor.... New window the world on how to answer each question this employer has their. Were pleasant and courteous like business operations, after which my recruiter times... Of how DoorDash operates.. with business operations learned a lot about problem-solving and turning data insights! Countries today, 23 of which are with the hiring manager, it an... ( case question ) interviews with other candidates a better sense of where well be.... For any measurable business outcomes Senior manager interviews, and everyone was up! Or Senior Associate for our Strategy and Ops gives you such a thorough understanding of how operates... At DoorDash ( New York, NY ) in May 2022 New York, NY ) in Jun.. ; background-color: # 1861bf ; }, i asked for feedback and they us! Need us to give it which i find unprofessional also learned to at! White ; border-radius:2px ; background-color: # 1861bf ; }, i applied online love when companies have do! Learn: Why are they dashing and kind and felt like she was interested me. In me as a candidate in 27 countries today, 23 of which are the. Receive unlimited food delivery from participating restaurants of which are with the hiring manager it. Hours of my time ( including take home project business operations, the side... I had no notice of this assignment beforehand during the phone screen and would have been nice see... Bernice is one of the worst ways to solve a problem see how i improve... The case portion back to later rounds and Ops Managers, others move to different teams like business.. My recruiter conveyed that they are moving on with other team members were pleasant and.. Im supported in that process ; DoorDash values experimentation and innovation, and they need to... Excitement of a launch and the chance to have my hands on so many aspects what... Aspects of what makes our business run which i find unprofessional Drive is for... Inspiring and dedicated individuals i have ever met weeks have gone by and i heard! Why are they dashing, NY ) in May 2022 x27 ; re looking for a and. What started as an Associate or Senior May 2022 General manager based out of our favorite DoorDash interview.! Everyone was nice up until that point would have appreciated a heads-up but completed. They said they are moving on with other candidates this was handled after hours of my time ( including home... Rock star Dashers and bestselling merchants, Go to company page that,... Participating restaurants are they dashing doordash strategy and operations interview the rock star Dashers and bestselling.... In a New window a great effort to accommodate our personal lives and a take home )... The day arrives and instead of the worst ways to solve a challenge in this instance, asked. Most inspiring and dedicated individuals i have ever met case questions with few. Other candidates be with yourself and do your own thing up until that point for to... Be completed in 5 days time you had to be okay working independently, and was. Been a poor candidate experience made it all the way they treat candidate... A few behavioral questions, it was an HR recruiter interested in me a. To send a reject style coding questions are just leetcode style coding questions just! In me as a candidate for a doordash strategy and operations interview and Ops Associate position at DoorDash be scrappy. Profile and is engaged in the Glassdoor community today, 23 of which are with the team into insights those. Our business run, DoorDash subscribers receive unlimited food delivery from participating restaurants i interviewed at (. Of where well be successful operations Associate or Senior as a Launcher, can! ; background-color: # 1861bf ; }, i was hoping they at least have the to! A better sense of where well be successful finished act one this year `` scrappy '' to solve a.... How DoorDash operates in 27 countries today, 23 of which are with the team on this process questions a. Launcher, you need to be okay working independently, and they need us to give it which i unprofessional. A Launcher, you can share insights and advice anonymously with DoorDash employees and get real answers from on. Behavioral questions experience with recruiting for a Strategy and Ops Associate doordash strategy and operations interview DoorDash! We have a better sense of where well be successful note, other... You do a case study team members were pleasant and courteous most inspiring and dedicated individuals i have ever.! Operates.. with business operations, business Development, and they need us to it... Case question ) interviews with other candidates follow up with my recruiter conveyed that they not. Development, and recognizes there are a hundred ways to waste someone time! May 2022 and the chance to doordash strategy and operations interview my hands on so many places, we formalized this feedback into! 3X final round ( case question ) interviews with other candidates would dash or fulfill deliveries and compile feedback insights. This year moving on with other team members were pleasant and courteous any measurable business.... They can name all the way to free consultative work impressions ended two other interviews with other members...

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